For added peace of mind, you can purchase Shipping Protection during checkout.

Shipping Protection helps safeguard your order against unexpected shipping issues, including:

• Lost packages in transit
• Items marked as delivered but not received
• Shipping damage
• Theft after delivery
• Unexpected carrier delays (subject to the provider's terms)
• NOTE: Maximum coverage per shipment: $5,000

Eligible claims are typically reviewed within 48 hours, and most can be submitted online in just a few minutes.

How to File a Claim

If you purchased Worry-Free Delivery with your order and need to file a claim after your order has shipped or been delivered, simply visit our claims portal below:

Submit a Shipping Protection Claim:
Track my order page

Please have your order number and email address available when submitting your claim.

Shipping Protection is completely optional. If you choose not to add it, your order will still be shipped normally and will remain covered by our standard shipping policies and the applicable carrier procedures.